At Mumbai Online Stationery, we aim to process and deliver your stationery, office supplies, and related products safely and efficiently. Please read our shipping policy before placing an order.
Order Processing
Orders are processed after successful order confirmation and payment, where applicable. Most orders are prepared for dispatch within 1–3 business days.
Orders placed on Sundays, public holidays, or during unusually high-demand periods may require additional processing time.
Shipping & Delivery
We deliver orders to serviceable locations across India through available courier and logistics partners.
Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location, product availability, courier service, and other logistical factors.
Delivery timelines are estimates and may vary due to circumstances beyond our control, including weather conditions, transportation delays, public holidays, strikes, or courier-related issues.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated at the time of order confirmation.
Shipping charges may vary depending on factors such as:
- Delivery location
- Order value
- Product weight and dimensions
- Quantity of products
- Shipping method
For bulk or special orders, shipping charges may be quoted separately.
Order Tracking
Where tracking is available, customers may receive tracking details after the order has been dispatched.
Please allow some time for the courier partner’s tracking system to update after dispatch.
Incorrect Shipping Address
Customers are requested to provide a complete and accurate shipping address, including the correct PIN code and contact number.
Mumbai Online Stationery will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided while placing the order.
If you notice an error in your shipping details, please contact us as soon as possible before the order is dispatched.
Damaged Package or Product
If your order arrives damaged, opened, or with an incorrect product, please contact us promptly with your Order ID and clear photographs/videos of the package and product.
Eligible cases will be handled according to our Cancellations & Returns Policy.
Bulk & Large Orders
Bulk, institutional, corporate, or heavy-volume orders may require different shipping arrangements and additional delivery time.
Our team may contact you regarding shipping charges, transportation arrangements, or estimated delivery timelines for such orders.
Contact Us
For any shipping or delivery-related queries, please contact:
Mumbai Online Stationery
Head Office: Gala No. 10, Bldg No. 39, Arihant Complex, Purna Village, Kopar Bus Stop, Kalher, Bhiwandi, Thane – 421302
Phone: +91-7738952425
Email: msbhiwandi2019@gmail.com